Redline technician performing ice machine repair in a Portland home
Serving Portland & Surrounding Areas

Ice Machine Repair
in Portland

Takes less than a minute
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4.9
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Your repair will be done by one of these guys — licensed technicians, not contractors.

  • Andrew, Lead Technician at Redline Appliance
    Andrew7+ yearsSub-Zero, Thermador, Whirlpool
  • Alex, Lead Technician at Redline Appliance
    Alex8+ yearsSealed-system expert
  • Bogdan, Lead Technician at Redline Appliance
    Bogdan8+ yearsHigh-end & major brands

All technicians EPA 608 certified · Oregon CCB #257205

How it works

From booking to repair, step by step

No phone-tag, no all-day windows. Here's exactly what happens after you book.

  1. 1

    Book online or call

    ≈ 3 min

    Pick a 2-hour window. Real human, no voicemail.

  2. 2

    Text confirmation

    Same day

    Instant text with your appointment and tech's name.

  3. 3

    “On my way” text

    Day of

    Heads-up text before the tech heads out.

  4. 4

    Diagnosis & estimate

    On site

    $120 diagnostic — waived if you proceed.

  5. 5

    Parts (if needed)

    3–5 biz days

    Common parts on the truck. Special orders: 3–5 days.

Ice machine problems we fix

Common symptoms our technicians diagnose and repair on the first visit. If your issue is not listed, call — we have seen it before.

  • Ice machine not making ice at all
  • Low ice production / bin never fills
  • Thin, small, cloudy, or hollow cubes
  • Stuck in harvest — ice won't drop from the evaporator
  • Machine freezes up into one solid slab
  • Not filling with water / water inlet valve or float faults
  • Water leaking under or inside the machine
  • Bin thermostat or sensor — stops early or overflows
  • Condenser dirty, overheating, or fan not running
  • Compressor not starting or short-cycling
  • Error codes, control board, or sensor faults
  • Built-in home ice maker (Sub-Zero, KitchenAid, U-Line) not producing

Don't see your problem? Call us — we've seen it before.

Live availability

Next open appointments near you

Real 2-hour windows from our dispatch — today and tomorrow, updated every few minutes.

Service area
Beaverton

Ice machine brands we service

Factory-trained on all major and premium brands.

Premium & built-in — Certified

HoshizakiSub-ZeroMarvel

Standard residential brands

ManitowocScotsmanIce-O-MaticFollettKold-DraftTrueTurbo AirMaxx IceKitchenAidU-LineWhirlpoolGEFrigidaire

…and many more — call to confirm your brand.

Transparent labor pricing

Labor-only ranges below, based on more than 1,500 completed jobs across the Portland metro. Parts are quoted separately after diagnosis.

Technician working in the field
Service Call Fee
$0$120

if you repair with us

Free with Repair

Proceed with the estimate, and this $120 fee is waived. You only pay for parts and labor.

No surprises, no upsell — you only pay what we agreed on-site.

Diagnostic by a technician

Accurate problem identification.

$120 valueFree with repair
Water inlet valve / float switch
from $200
Bin thermostat / ice thickness sensor
from $210
Harvest assist / hot gas valve
from $280
Water pump or distribution tube
from $210
Condenser fan motor / cleaning as part of repair
from $230
Control board
from $300
Refrigerant leak search & recharge
from $320
Built-in home ice maker repair
from $210

Ranges reflect labor only. Parts are quoted separately based on brand and availability.

Most ice machine repairs start around $350 with parts — and you only pay after on-site diagnosis.

Ice machine repair FAQ

Real questions from Portland-area customers booking ice machine repair.

Still have questions?

Dispatch is open 7am–7pm Pacific, 7 days a week.

Call (971) 290-2474
$120 flat diagnostic + labor (from $200, depending on the fault) + parts. Common fixes — inlet valve, bin thermostat, a scaled-up water system — usually start around $350 with parts. The diagnostic is waived if you proceed with the repair, and you get the full quote on site before any work starts.
Most often it is water, not refrigeration: a failed inlet valve, a clogged filter, a stuck float, or scale on the evaporator plate. Next come bin sensors that think the bin is full, and harvest faults where ice won't release. The diagnostic pins it down on the first visit.
Yes. Under-counter and built-in ice makers from Sub-Zero, KitchenAid, U-Line, Scotsman, Marvel, Whirlpool and GE are part of our regular residential service — same technicians, same $120 diagnostic.
As part of a repair, yes — scale and slime are behind a large share of low-production and freeze-up calls, so cleaning the water system is often the fix. We don't run standalone cleaning-only contracts.
Yes. Redline holds Oregon CCB license #257205 and Oregon BCD HVAC/R specialty license LHR761, and our technicians are EPA 608 certified for refrigerant handling.
Most jobs booked before noon get a same-day visit. Evenings and weekends, next-day. Dispatch is open 7am–7pm Pacific, 7 days, with a real human — no voicemail.
Service Area

Serving Portland &
Surrounding Areas

Our technicians are strategically stationed throughout the area to ensure rapid response times

Don't see your city listed?
Call us to check availability.
Redline technician working on a repair in a Portland home

8 years in business. 180-day warranty on parts and labor.

Redline Appliance — Oregon CCB #257205

Book your repair

Pick a time online in under a minute, or call dispatch — a real person picks up 7am–7pm Pacific, 7 days a week.

Call (971) 290-2474